Hojreto
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How can we help?

Find help with shops, products, payments and orders.

Quick setupNo codingOne workspace
Headphones, notebook and vase in a support workspace

Guide categories

Choose a topic.

Get started

Create a shop and add a product

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Products & content

Photos, prices, variants and stock

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Settings & management

Colors, design, pages and team

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Payment & shipping

Receipts, delivery and order tracking

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Account & security

Sign-in and Telegram connection

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Reports & analysis

Sales and inventory movements

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STEP BY STEP

Create your first shop

Sign in, add your shop name and URL, then add a product with photos, price and stock and check the preview.

Start your shop

Products

Add product +
Turquoise ceramic bowl with a navy floral pattern
Ceramic bowlIllustrative sample
···
Potter shaping handmade pottery
Pottery workshopIllustrative sample
···
Indoor plants and pots in a plant shop
Indoor plantIllustrative sample
···
Cakes and pastries in a bakery
PastriesIllustrative sample
···

Manage products
and clear photos

Choose clear photos, add attributes and variants and write accurate descriptions. Images are compressed by the platform; AI generation requires a configured service.

Manage products
Laptop and digital accessories on a desk

Payments and order delivery

Set payment destinations and delivery costs. Verify receipts against the bank and update order status and tracking.

Manage orders
Order packaging boxes beside handmade pottery

Accounts, design and reports

Account & security

Login and Telegram notifications connect separately. Never share your sign-in code.

Explore

Shop design

Configure colors and layout and check mobile.

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Sales reports

Reports use your own recorded operations.

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YOUR QUESTIONS ANSWERED

Frequently asked questions

Do I need technical knowledge?

No. Add products, prices and shop details through workspace forms and configure the shop designer.

Can I change the design?

Start with a demo or the guided form. After creating a draft, customize colors, layout, banners and pages in your workspace.

Can I sell products, services and courses?

Products, files, courses, bookings, rentals and event tickets have their own workflows. Configure time and terms for services.

How are data and payments managed?

Access depends on accounts and roles. A receipt image alone does not confirm payment; sellers must check their bank.

How do support and integrations work?

Tickets and follow-up are available from your account. SMS, AI and gateways require valid settings and service credit.

Headphones, notebook and vase in a support workspace

Get in touch

Cannot find the answer? Use your account support ticket with the page URL and a description.

Send a support ticket

Trackable support

Practical step-by-step guides