Hojreto
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Get in touch
with Hojreto

Contact us with questions and platform issues while building and managing your shop.

Support for a clearer journey
Quick setupNo codingOne workspace
Headphones, notebook and vase in a support workspace

Ways to contact us

Track platform requests through tickets; Telegram connects notifications.

Track requests

View ticket status and replies.

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Telegram

Bot and account notifications

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Send a ticket

Include the issue and page URL.

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Contact form

Do not include passwords, sign-in codes or sensitive details. Track your request in the workspace.

Sign in to send a message and receive replies. Your message becomes a trackable ticket.

Sign in & send a message
Headphones, notebook and vase in a support workspace

Which contact route should I use?

Help center

For setup and common questions

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Account ticket

For account and platform problems

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Your seller

For products, delivery and returns

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YOUR QUESTIONS ANSWERED

Frequently asked questions

Do I need technical knowledge?

No. Add products, prices and shop details through workspace forms and configure the shop designer.

Can I change the design?

Start with a demo or the guided form. After creating a draft, customize colors, layout, banners and pages in your workspace.

Can I sell products, services and courses?

Products, files, courses, bookings, rentals and event tickets have their own workflows. Configure time and terms for services.

How are data and payments managed?

Access depends on accounts and roles. A receipt image alone does not confirm payment; sellers must check their bank.

How do support and integrations work?

Tickets and follow-up are available from your account. SMS, AI and gateways require valid settings and service credit.

Still have a question?

Submit a request or use an available contact route.