INFORMATION & POLICIES
Cancellation & refunds
Clear platform usage information. Last reviewed: October 7, 2026.
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01
Hojreto subscriptions
Review price, duration, limits and payment method before buying. For duplicate or mistaken payment, submit the transaction ID in a ticket.
02
Refund review
Requests are reviewed individually. Submission does not mean automatic approval or payment; support communicates the result.
03
Shop purchases
Each seller’s return terms are displayed before purchase. Contact the seller first about goods and delivery.
04
Credit & gift cards
Use, limits and credit reversal depend on issuer and credit type. A ledger entry is not an automatic bank transfer.